Terms and Conditions

Effective Date: October 10, 2025

Welcome to the Whata Cleat website (“Site”), located at https://www.whatacleat.com. These Terms and Conditions (“Terms”) govern your use of the Site and any purchases made through it. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree, you must stop using the Site immediately.

Whata Cleat may update these Terms at any time by amending this page. It is your responsibility to review this page periodically, as any updates become effective immediately upon posting.

1. Access to Our Site

1.1 Access to our Site is provided on a temporary basis. We reserve the right to:

  • Withdraw or restrict access to the Site at any time;

  • Modify, suspend, or discontinue any part of the Site, service, or feature without prior notice.

1.2 Whata Cleat will not be liable if the Site becomes unavailable at any time or for any period.

1.3 You are responsible for:

  • Ensuring you have the proper equipment and internet access to use the Site;

  • Ensuring all persons accessing the Site through your internet connection are aware of these Terms and comply with them.

1.4 You agree not to:

  • Damage, disrupt, or interfere with the operation or security of the Site;

  • Attempt to gain unauthorized access to any portion of the Site or our servers;

  • Use automated systems, bots, or scripts to collect data from the Site.

2. Use of Information

2.1 The content on this Site is provided for general informational and promotional purposes only. While Whata Cleat strives for accuracy, we do not guarantee that all information is complete, current, or error-free.

2.2 You acknowledge that reliance on any Site content is at your own risk.

2.3 We reserve the right to modify, update, or remove content, products, or pricing at any time without prior notice.

3. Intellectual Property Rights

3.1 All intellectual property rights on the Site—including but not limited to designs, product images, logos, trademarks, and written materials (“Intellectual Property”)—are owned or licensed by Whata Cleat.

3.2 You may view, print, or download materials from the Site for personal, non-commercial use only.

3.3 You may not:

  • Copy, reproduce, distribute, or publicly display any portion of the Site without prior written consent;

  • Modify, reverse-engineer, or reuse any content or software on the Site;

  • Use Whata Cleat trademarks or branding for any unauthorized purpose.

All rights not expressly granted are reserved by Whata Cleat.

4. User Conduct

By using the Site, you agree that you will:

  • Use it only for lawful purposes;

  • Not upload or transmit malicious code, viruses, or spam;

  • Not misrepresent your identity or affiliation with Whata Cleat.

We reserve the right to restrict or terminate access if we believe you have violated these Terms.

5. Monitoring and Analytics

We may monitor traffic, usage, and user interactions to improve functionality, security, and customer experience. Data collected is managed in accordance with our Privacy Policy.

6. Limitation of Liability

6.1 To the fullest extent permitted by law, Whata Cleat disclaims all liability for:

  • Any direct, indirect, or consequential loss or damage resulting from use of, or reliance on, information contained on the Site

  • Any interruption, inaccuracy, or error in the Site’s functionality

6.2 The Site is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

7. Links to Third-Party Sites

The Site may contain links to external websites operated by third parties. These links are provided for your convenience only. Whata Cleat does not control and is not responsible for the content, security, or privacy practices of these sites. Accessing third-party sites is at your own risk.

8. Privacy Policy

Your use of this Site is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

9. eCommerce Policy

9.1 Custom Orders

All Whata Cleat products are made to order and customized specifically for each customer. Once production has begun, the design cannot be changed.

  • Because customization involves permanent alterations, all custom products are final sale.

  • Whata Cleat reserves the right to reject or cancel any order if the submitted design violates intellectual property, trademark, or community standards.

9.2 Cancellations and Refunds

  • Orders may only be canceled before the customer ships their shoes to our facility.

  • Once your shoes have been shipped to us, the order is non-refundable and final.

  • No refunds or exchanges will be issued for custom work once production begins.

9.3 Shipping

  • Customers are responsible for shipping their shoes to Whata Cleat’s facility using any carrier of their choice.

  • Customers are responsible for all shipping costs and ensuring the package is tracked and insured if desired.

  • After customization is completed, Whata Cleat will provide tracking information for the return shipment.

  • Whata Cleat is not responsible for delays or damage caused by third-party carriers.

9.4 Turnaround Time

Once shoes are received at our facility, the standard turnaround time for customization is 1–2 weeks, depending on order volume and complexity.

9.5 Payments and Pricing

  • Payments are accepted via credit and debit cards only.

  • All prices are listed in U.S. Dollars (USD) and include applicable sales tax where required by law.

  • Prices are subject to change without notice.

9.6 Gift Cards

Gift cards purchased through the Site are non-refundable and non-transferable. They may only be used toward products and services available at whatacleat.com.

9.7 Product Disclaimer

Whata Cleat does not make performance or safety claims regarding customized footwear.

  • Our customizations are cosmetic only and do not alter the original performance or safety specifications of the shoe.

  • Whata Cleat is not responsible for any injuries or damages resulting from the use of customized products.

10. Changes to These Terms

We may revise these Terms at any time by posting an updated version on this page. Continued use of the Site after such changes constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms and any disputes related to them are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Florida for any disputes arising out of or relating to these Terms.

12. Contact Us

If you have any questions about these Terms or your use of the Site, please contact us at:

Whata Cleat
Email: [email protected]
Website: https://www.whatacleat.com

© Copyright 2026. Whata Cleat. All Rights Reserved.